Effective Date: November 13, 2024
DNA Clean Sweep, LLC (“DNA Clean Sweep,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website or services.
Information We Collect:
We may collect the following types of information when you interact with DNA Clean Sweep:
- Contact Information: Name, phone number(s) (California: 510.200.9775, Texas: 346.298.4744), email address (janice@www.dnacleansweepchimney.com or adam@www.dnacleansweepchimney.com)
- Appointment Information: Date and time of appointment, service requested
How We Use Your Information:
We use your information for the following purposes:
- To schedule and confirm appointments
- To provide customer service and respond to your inquiries
- To send appointment reminders and updates
- To improve our website and services
Disclosure of Your Information:
We will not sell, trade, or disclose your information to third parties without your consent. We may share your information with third-party service providers who assist us with our business operations, such as appointment scheduling software or communication platforms. These providers are obligated to keep your information confidential and secure.
We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to comply with legal process served on DNA Clean Sweep, or to protect and defend the rights or property of DNA Clean Sweep or its customers.
Data Security:
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Cookies:
We may use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small data files that are placed on your computer or device when you visit a website. You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of our website.
Your Rights:
You have the right to access, correct, or delete your personal information that we hold. You can also request to restrict the processing of your information or object to the processing of your information altogether. To exercise any of these rights, please contact us at the information below.
Children’s Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will delete that information from our records.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us:
- By email: janice@www.dnacleansweepchimney.com or adam@www.dnacleansweepchimney.com